Last Updated: May 28, 2026
Welcome to Verticle (“we,” “our,” or “us”). We operate the website verticled.com (the “Site”) and specialize in providing premium long, horizontal, and vertical wall art designs. We are deeply committed to protecting your personal privacy.
This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our Site, interact with our design tools, purchase our canvas prints or framed artwork, or contact our customer support teams.
Information We Collect
To provide you with our specialized home decor services, we collect information that identifies, relates to, or describes you (“Personal Information”). We collect this in three ways:
A. Information You Provide Directly to Us
- Account & Profile Data: Your name, email address, password, and account preferences when you register on our Site.
- Transaction & Billing Information: Your shipping address, billing address, phone number, and payment details (processed securely via our third-party payment gateways) when you buy artwork.
- Customer Support & Design Inquiry Data: Information you share when you submit our “Contact Us” form, email us photo uploads of your walls for custom sizing advice, or request custom frame profiles.
B. Information Collected Automatically
When you browse our Site, we automatically collect certain technical data through cookies, log files, and pixel tags:
- Device Information: Your IP address, browser type, operating system, and device identifiers.
- Usage Data: The specific pages you visit on verticled.com, time spent on pages, your search terms within our art collections, and website navigation paths.
How We Use Your Information
We use the data we collect to deliver exceptional products and seamless user experiences. Specifically, your information is used to:
- Fulfill Orders: Process transactions, custom-assemble your chosen wooden or metal frames, stretch your canvas artwork, and arrange safe residential or trade shipping.
- Provide Support: Respond to your inquiries submitted via our “Contact Us” portal and deliver personalized layout sizing and placement guidance.
- Improve the Site: Analyze website performance, page-load speeds, and user navigation trends to refine our homepage layout, image sliders, and collection viewports.
- Marketing Communications: Send you design inspiration, curated collection launches, and exclusive trade discounts (you can opt out at any time via the unsubscribe link).
How We Share Your Information
Verticle does not sell, rent, or trade your Personal Information. We only share your data with trusted third parties to execute essential business operations:
- Service Providers: We share data with third-party partners who perform operations on our behalf, including secure payment processors, dedicated fulfillment houses, custom framing artisans, and shipping courier networks.
- Analytics Partners: We use analytics tools (such as Google Analytics) to help us understand how customers interact with our long-format design galleries.
- Legal Compliance: We may disclose your information if required to do so by applicable laws, regulations, or valid legal processes.
Cookies and Tracking Technologies
We utilize cookies to enhance your browsing experience, remember your shopping cart items, and deliver tailored visual content. You can manage your cookie settings directly through your web browser; however, disabling cookies may limit your ability to use certain features on verticled.com.
Data Security & Storage
We implement robust administrative, technical, and physical security protocols designed to safeguard your personal data against unauthorized access, loss, or alteration. While we employ industry-standard encryption methods to protect your billing and personal records, no transmission of data over the internet can be guaranteed 100% secure.
Your Rights and Choices
Depending on your geographic location, you may possess specific statutory rights regarding your Personal Information:
- Access & Correction: You have the right to request access to the personal data we hold about you or ask that we correct inaccurate or outdated information.
- Erasure (“Right to be Forgotten”): You can request that we delete the account profile information we have gathered during your relationship with us.
- Marketing Opt-Out: You may opt out of receiving promotional emails at any time by following the instructions at the bottom of our emails or contacting.
Third-Party Links
Our Site may contain links to external web properties or communities (such as our professional design networks or trade resources). We are not responsible for the privacy practices or structural content of those external platforms. We encourage you to review their policies individually.
Updates to This Privacy Policy
We reserve the right to modify this Privacy Policy at any time to reflect operational, legal, or regulatory adjustments. Any updates will be posted directly on this page with an adjusted “Last Updated” date at the top. We encourage you to review this policy periodically to stay informed.
Contact Us
If you have any questions, concerns, or legal inquiries regarding this Privacy Policy or the security of your data on our Site, please reach out to our privacy management team:
- Email: info.verticled@gmail.com
- Response Window: We strive to address all formal privacy and data management inquiries within 24 to 48 business hours.
